Frequently Asked Questions

Screens vary, so the colour you see online
may look slightly different on your device. We photograph our pieces as
accurately as possible in natural light. You can also request a live WhatsApp
video call to see the saree in real light before placing your order.

Absolutely. If you would like to see the
saree more closely, request a live WhatsApp video call and our team can show
you the piece in real light, helping you understand its colour, texture, fall
and detailing before you order.

Our returns and exchanges are subject to
our current Returns & Exchange Policy. Please review the policy before
purchasing and contact us within the specified timeframe if your order is
eligible for a return or exchange.

We work with skilled artisan weavers across
India's textile clusters. Each handwoven piece carries the character of the
weaving process, and slight variations in the weave, texture or motifs are
natural signs of handcrafted production.

5. Why are there small irregularities in
my saree?

We recommend dry cleaning delicate silk
sarees. Store them folded in soft muslin or cotton, away from direct sunlight
and moisture, and refold them along different lines every few months. A care
card may also be provided with your purchase.

Delicate tissue, zari and embroidered
pieces should be handled gently. Avoid direct contact with perfume, deodorant
or harsh chemicals, and store them in a breathable fabric cover away from
moisture and excessive sunlight.

Our collection explores a variety of Indian
textiles, including pure silk, Katan silk, tissue silk, Mulberry/Ahimsa silk,
Kala Cotton, blended fabrics and other handwoven textiles. The exact fabric
composition is mentioned on each product page.

No. Aparajita brings together textile
traditions from different Indian craft and weaving clusters. Alongside Banarasi
handloom, our collection includes textiles and crafts inspired by regions such
as Gujarat and Varanasi.

We aim to represent every product as
accurately as possible. Because our textiles are handcrafted, minor variations
in colour, weave, texture or motif placement may naturally occur from one piece
to another.

Not necessarily. Blouse-piece inclusion
varies by saree and is clearly mentioned on the individual product page. Please
check the product details before placing your order.

Blouse construction and sizing vary by
design. The available sizes and product-specific fit details are mentioned on
each blouse page. Where alteration allowance is provided, it will also be
specified.

This depends on the individual product.
Some pieces are ready to dispatch, while others are made to order. The relevant
processing or dispatch timeline is mentioned on the product page.

Delivery time depends on the product's
processing time and your delivery location. The applicable timeline is
mentioned with the product, and tracking details are shared once your order has
been dispatched.

Please contact us promptly with your order
details and clear photographs or video of the product and packaging. We will
review the issue and assist you according to our current Returns & Exchange
Policy.